How do I make reservations?
To see available rooms and times and to book online instantly, click the large, red “BOOK NOW” button in the header. To book over the phone, please call (208) 810-4554. All rooms must be paid in advance.
What are your hours?
We’re open Sunday-Thursday 10am-9pm and Friday-Saturday 10am-10pm.
How do I reschedule or cancel my booking?
There is a link in your email confirmation you can use if you need to change or cancel your booking. If you cancel, please be aware of our refund policy. Up to 48 hours in advance is a full refund, less than 48 hours notice there is NO refund given.
I have never done one of these: Are they scary? Are there actors in the room?
Each room is themed and has a unique story-line that engages the players through their environment. None of our room themes are intended to scare or startle, and there are no actors in the rooms.
Will other people be in the room with us?
Nope! Once you book even one player, the entire room is yours. Fill it with teammates or come play solo. Anyone who didn’t book with the original reservation can pay upon arrival.
How much is it? Can I get a group / senior / student / military / Groupon discount?
The cost is $26 per person. Use code “WEEKDAY” for $3 off Monday-Thursday. We do offer a military discount, please call us to receive your code. Check our PRICING page for any current promotions.
Can we have more people in a room than listed on the website?
Our games are optimally designed for the number of people listed. However, we can accommodate up to eight in The Path, up to eight in Rescue, and up to 12 in Pipe Works. Grim Stacks is already maximized at six players. For safety reasons, we cannot exceed these maximums. Please call and let us know if you want to bring 1 or 2 additional people.
What is the age limit/which would be most appropriate for my kid’s birthday party/can I bring babies? Do all parents need to be present for minors to play?
There is no age limit, though the puzzles are designed for adults. We recommend the higher success rate games for younger groups. If your group is all under the age of 14 then a parent or adult will need to be in the room with them, as well as there to sign the waiver before game play. We don’t recommend bringing babies as it makes focusing on the game extremely difficult; however, they are not prohibited. If you are bringing children under the age of 14, we recommend booking the entire room.
Are the rooms wheelchair friendly?
Yes, all of our rooms can be played from a wheelchair. Some rooms might have crawl spaces, but we have provided alternate routes if you are unable to crawl through.
Are animals or pets allowed in the rooms?
Service animals are always welcome; purse pets or any other pet is not.
Where are you located?
The physical address is 8249 W Overland Rd. Suite 140 Boise, ID 83709. We’re across the street from Walmart and behind Starbucks. We ask that you and your group arrive 15 minutes before your scheduled time, to allow everyone enough time to sign the waiver, hear the rules, and get psyched up to start on time!
Can we book a room outside of your hours listed on the book now page? I have a large group and would like to start several rooms at the same time?
Yes this is possible. For pricing and availability please call (208) 810-4554 and an event specialist can assist you.
Can we bring alcohol in with us?
While that sounds like a great idea, the answer is no. You will need most of your brain power to escape the room. There are plenty of places close to us for you to enjoy an adult beverage after your experience. Trust us, you are going to talk about your experience for hours.
What do I wear to an escape room?
Wear clothes that are comfortable and easy to move around in. You may be crouching, moving around quickly, or reaching up high, so we recommend wearing shorts or pants (rather than a dress or skirt).